This time last year, I was invited to move from my customer-facing tech support role to my current testing one. A lot has changed in the last year, and my role, knowledge and experiences have really grown in what feels like a very short, yet action-packed, period of time. Working in a small […]
Category: Reflections
![Assorted bugs lined up against a white background](https://i0.wp.com/www.cassandrahl.com/wp-content/uploads/2016/11/Bugs-e1511802759264.png?resize=750%2C127&ssl=1)
Why I Don’t Report Bugs
Be still, your beating heart. I’m a tester, of course I report bugs. But what about when I’m not being a tester, and I’m just a normal user? I can only remember four occasions when I’ve reported bugs to the people that could actually do anything about it, but I actually find […]
![Cassandra's view of the audience from the stage after a 99 second talk at TestBash Manchester 2016](https://i0.wp.com/www.cassandrahl.com/wp-content/uploads/2016/10/TB-Crowd.png?resize=750%2C410&ssl=1)
Tester’s First TestBash
TL; DR: TestBash Manchester was amazing! I’d highly recommend going and / or sending your team there. The talks and the people were well worth it and even better than I thought they would be. This post has two main purposes: I want to try and deepen the learning from a great conference […]
![A graph charting the theoretical relationship between value and delight](https://i0.wp.com/www.cassandrahl.com/wp-content/uploads/2016/10/Value-vs-Delight.png?resize=750%2C408&ssl=1)
Are Value and Delight Mutually Exclusive?
Is it possible for a product to offer both value and delight on a continued basis? Here’s just one variation of a pyramid showing the hierarchy of needs for an MVP. On first thought, I found it quite disgraceful that many of the other variations didn’t even include “valuable” as a requirement. […]
![Illustration of several purple, green, white, and black circles; they appear to be moving](https://i0.wp.com/www.cassandrahl.com/wp-content/uploads/2016/10/Illusion-Turning-Circles.jpg?resize=750%2C410&ssl=1)
Communicative Illusions – The Testing Community’s Affliction
TL;DR: Why do testers keep falling out with one another? Perhaps because of communicate illusions. A communicative illusion is like an optical illusion – a fixed thing that appears to change, be multiple things, or be something completely different. They are influenced by the actual words we use and how we use them, […]